As an experienced trainer my focus is on ensuring that you or your team come away from my workshops feeling empowered to use new skills.
At present due to Covid-19 restrictions all face to face training sessions are of course cancelled.
However online training sessions over Skype, Zoom or Microsoft Teams are available and subjects such as digital marketing, use of social media, marketing planning, data and analytics, customer service, sales and networking are all available.
Alternatively bespoke virtual training sessions can be organised.
Future courses – dates to be announced …
Planning your marketing for better results
A solid marketing plan will ensure that you achieve results! This full day customer focused workshop ensures you come away with a working document which shows you how to research your audience, target your customers, set marketing goals, decide on your marketing communication channels and evaluate your success.
Customer Centric Strategy
Our customers should be at the heart of everything we do. Customer-centricity is about nurturing your audience and achieving a positive customer experience at every stage of their customer journey to achieve loyalty and satisfaction. This short workshop explores these values and how to develop your understanding of your customer to help build your community.
Beginners guide to Social Media
Are you new to using social media for business? This short course covers all that you need to know about the main social channels, Facebook, Twitter, LinkedIn and Instagram, hints and tips for getting started, what and when to post for the best engagement and how to evaluate your efforts using the insights tools available.